Shipping Policy
Shipping Policy | AllThingsHomelyShop
At AllThingsHomelyShop, we are committed to delivering your order as quickly and efficiently as possible. Below, you'll find important details regarding our shipping policies. Please read through them carefully to ensure a smooth shopping experience.
1. Processing Time
- Order Processing: Once your order is placed, we aim to process it within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and is ready to be shipped.
- Handling Time: Some products may require additional handling time, particularly if they are custom or special-order items. If this is the case, we will notify you via email.
2. Shipping Methods and Delivery Times
We offer several shipping methods to ensure that your items arrive in a timely manner:
- Standard Shipping: Typically arrives within 5-7 business days from the date of shipment. Delivery times may vary depending on your location.
- Expedited Shipping: If you need your order sooner, we offer expedited shipping, which typically arrives within 2-3 business days after shipping.
- International Shipping: For international orders, shipping times may vary depending on the destination. Please note that additional customs processing may cause delays, which are beyond our control.
3. Shipping Costs
- Domestic Shipping: Shipping costs are calculated based on the weight, size, and destination of your order. You can view the total shipping charges at checkout before finalizing your order.
- Free Shipping: We occasionally offer promotions for free shipping on orders over a certain amount. Check our website or sign up for our newsletter to stay updated on any shipping promotions.
- International Shipping: International shipping rates vary based on the destination country. You will be able to view the total shipping cost at checkout before completing your order.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the carrier’s website. Please allow up to 24 hours for the tracking information to update after receiving the tracking number.
5. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Boxes. Please provide a valid residential or business address for delivery.
- International Restrictions: While we strive to deliver worldwide, there may be certain countries or regions where shipping is restricted due to legal, regulatory, or logistical reasons. If we are unable to ship to your location, we will notify you and cancel the order if necessary.
6. Order Issues
- Missing or Damaged Items: If your order arrives and you notice that any items are missing or damaged, please contact our customer service team within 7 days of receiving the shipment. We will assist you in resolving the issue, either through a replacement or refund.
- Incorrect Shipping Information: Please ensure that the shipping information provided at checkout is accurate. We are not responsible for delays or lost shipments caused by incorrect addresses.
7. Customs and Duties (International Orders)
For international shipments, customs fees, import duties, or taxes may apply once the order reaches its destination country. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more details on potential fees.
8. Delays
While we strive to ensure timely deliveries, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, customs delays, or carrier issues. If you believe your order is delayed, please check the tracking information or contact us for assistance.
9. Customer Support
If you have any questions about shipping, tracking, or delivery times, please feel free to contact us. Our customer support team is available to assist you with any inquiries.
Thank you for shopping with AllThingsHomelyShop! We appreciate your business and are committed to ensuring your order arrives as quickly and efficiently as possible.
